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Continuous visibility and guaranteed punctuality for bio-based ingredients in Europe.
CASE STUDY

Continuous visibility and guaranteed punctuality for bio-based ingredients in Europe.

This player in the agri-food and biotechnology sectors distributes plant-based proteins and fermentation-derived ingredients with a low carbon footprint. They needed to ensure reliable B2B deliveries to clients in the food, cosmetics, and pharmaceutical industries while maintaining complete control over their logistics flows. Thanks to real-time tracking and 24/7 supervision, shipments now benefit from optimized punctuality and proactive communication throughout Western Europe and France.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of plant-based ingredients using regenerative fermentation; main site in Nouvelle-Aquitaine; B2B distribution to the food, cosmetics, and pharmaceutical industries throughout Western Europe.

Volume & seasonality

Average of 24 shipments per month with peaks during September-December (+28%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Same day pick-up, loading assistance, rapid proof of delivery (POD).

Targets

Enable transport visibility, reduce transit time by over 3h

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-10h, transport cost reduction of more than 20%
7
 h
Paris→Cholet transit time
50
 €
Example job price (Premium)
107
Number of shipments in 2025
99.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
50
 €
Paris
Perpignan
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
28
 h
2042
 €
Paris
Tourcoing
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
501
 €
Paris
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
679
 €
Paris
Ciampino
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
24
 h
912
 €
Paris
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
422
 €
Cholet
Perpignan
Tourcoing
Poitiers
Ciampino
Maastricht
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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