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Seamless pan-European distribution for customized promotional items.
CASE STUDY

Seamless pan-European distribution for customized promotional items.

A French specialist in promotional items needed to ensure reliable and fast deliveries of customized goods to its distributors in Europe, despite fluctuating volumes and tight deadlines. Thanks to access to a vast pan-European vehicle network, the provider enabled the manufacturer to meet demand, open new markets, and streamline B2B flows, without the constraints of owning its own fleet, anywhere in Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of promotional items and business gifts; main site in the Auvergne-Rhône-Alpes region; B2B distribution to reseller networks and agencies in France, Germany, Benelux, and Spain.

Volume & seasonality

Average of 16 shipments per month with peaks during April-July period (+11%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 900 and 3,000 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Fixed delivery hours, loading assistance, mandatory pre-delivery call.

Targets

Enable transport visibility, immediate access to pod/cmr

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 11%
24
 h
Roanne→Niort transit time
100
 €
Example job price (Premium)
130
Number of shipments in 2025
99.71%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Roanne
Niort
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
24
 h
100
 €
Roanne
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
50
 €
Roanne
Montauban
2x palette EU, 120x80 cm, 300 kg
VAN
8
 h
437
 €
Roanne
Marseille
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
9
 h
766
 €
Roanne
Norderstedt
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
21
 h
719
 €
Roanne
Waterloo
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
727
 €
Niort
Strasbourg
Montauban
Marseille
Norderstedt
Waterloo
Roanne

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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