CASE STUDY

Optimise the distribution of organic food products in France and Spain through visibility and punctuality.

A distributor of organic and local food products faced punctuality challenges for delivering sensitive goods, especially during rapid growth and freshness constraints. With 24/7 supervision, real-time tracking, and a dedicated Track & Trace team, pallet flows to France and Spain benefit from total traceability and outstanding punctuality, ensuring product availability at sales points and for end consumers.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of organic and local food products; main site in Île-de-France; B2B deliveries to France and Spain.

Volume & seasonality

An average of 8 shipments per month with peaks during June to September (+13%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,600 kg.

Delivery constraints

Night delivery, unloading assistance, all-risk insurance.

Targets

Enable transport visibility, reduce transit time by more than 2 hours.

Objectives

Transport tracking and email notifications on the DONE Space platform, average transit time 4-6 hours faster, transport cost reduction of over 12%.

Laval→Bordeaux transit time

1242

€

Example job price (Premium)

144

Number of shipments in 2025

99.88%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Laval → Bordeaux	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	11 h	1242 €
Laval → Annecy	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	13 h	873 €
Laval → Rennes	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	2 h	194 €
Laval → Rouen	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	4 h	531 €
Laval → Bologna	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	22 h	1229 €
Laval → Getafe	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	20 h	704 €

Bordeaux

Annecy

Rennes

Rouen

Bologna

Getafe

Laval

Before/after (last 6 months)

-0,23

Cost per shipment

-3h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez