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Making the distribution of hotel furnishings smooth and fast across Europe.
CASE STUDY

Making the distribution of hotel furnishings smooth and fast across Europe.

A company specializing in the design and delivery of high-end furnishings for restaurants, hotels, and events, operating throughout Europe, faced with the need to deliver continuously and without delays to projects in several markets. DONE Deliveries secured every shipment through a European network covering 37 countries, ensuring 99.97% vehicle availability and urgent pickups, even during seasonal peaks.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Architecture and project management firm for hospitality; project coordination from Paris; deliveries of technical and decorative elements to sites in France, Spain, and Italy.

Volume & seasonality

Average of 15 shipments per month with peaks during March-July period (+25%)

Units & packaging

Custom goods 320x150x130 cm secured by lashing straps and corner protectors, total weight per shipment between 2,500 and 6,500 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet jack, GPS tracking.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.56% of orders, transport cost reduction of more than 8%
7
 h
Paris→Tourcoing transit time
100
 €
Example job price (Premium)
208
Number of shipments in 2025
98.84%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
100
 €
Paris
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
3
 h
444
 €
Paris
Strasbourg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
10
 h
831
 €
Paris
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
369
 €
Paris
Ghent
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
6
 h
401
 €
Paris
Girona
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
16
 h
531
 €
Tourcoing
Reims
Strasbourg
Quimper
Ghent
Girona
Paris

Before/after (last 6 months)

-0,22
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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