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Maximum availability and responsiveness for shipping custom industrial equipment.
CASE STUDY

Maximum availability and responsiveness for shipping custom industrial equipment.

An industrial manufacturer specializing in parts for the polymer sector faced order peaks that required reliable and immediate shipments, especially to France and Western Europe. With guaranteed access to vehicles available 99.96% of the time, the transport service provider managed urgent requests—even for large volumes or last-minute orders—while ensuring direct and secure delivery within the expected time slots.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Precision parts manufacturer for the polymer industry; production site in Normandy; regular shipments to the chemical industry and processors in France, Belgium, and Germany.

Volume & seasonality

Average of 13 shipments per month with peaks during May-July period (+35%)

Units & packaging

Custom goods 260x150x120 cm, 2 to 4 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 4,200 kg.

Delivery constraints

Fixed delivery times, tailgate + pallet jack, delivery with mandatory pre-call.

Targets

On-demand truck availability, enabling transport visibility

Objectives

Average truck availability at 99.64% of orders placed, shipment tracking and email notifications via the Done Space platform, transport cost reduction of over 10%
32
 h
Le Havre→Nice transit time
925
 €
Example job price (Premium)
162
Number of shipments in 2025
99.93%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Le Havre
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
32
 h
925
 €
Le Havre
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
100
 €
Le Havre
Rennes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
558
 €
Le Havre
Nantes
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
9
 h
863
 €
Le Havre
Amsterdam
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
306
 €
Le Havre
Milan
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
17
 h
438
 €
Nice
Roubaix
Rennes
Nantes
Amsterdam
Milan
Le Havre

Before/after (last 6 months)

-0,14
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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