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Maximum logistics reliability and security for professional audiovisual equipment in France.
CASE STUDY

Maximum logistics reliability and security for professional audiovisual equipment in France.

A specialist in audiovisual installations for commercial spaces, this professional needed to ensure safe, damage-free transport of wall mounts, videoconferencing totems, and fragile technology equipment. Thanks to a rigorous carrier selection process and a damage-free delivery rate reaching 99.97%, our team preserved the integrity of goods while ensuring timely flows to retail points throughout France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Integrator of audiovisual equipment for retail and businesses; based in the South region; national coverage mainly for retail networks in France.

Volume & seasonality

An average of 13 shipments per month with peaks during March-June (+34%)

Units & packaging

Custom goods 250x150x140 cm secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Same day pickup, tail lift + pallet truck, secured parking.

Targets

Reduce transit time by more than 2h, enable transport visibility

Objectives

Faster average transit by 4-12h, shipment tracking and email notifications on the Done Space platform, over 16% reduction in transport costs
16
 h
Arles→Roubaix transit time
50
 €
Example job price (Premium)
105
Number of transports in 2025
99.61%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Arles
Roubaix
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
50
 €
Arles
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
419
 €
Arles
Troyes
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
541
 €
Arles
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
330
 €
Arles
Bremen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
23
 h
788
 €
Arles
Bologna
8x palette EU, 120x80 cm, 5 100 kg
Porteur
27
 h
992
 €
Roubaix
Nantes
Troyes
Auxerre
Bremen
Bologna
Arles

Before/after (last 6 months)

-0,1
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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