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Maximum reliability and 24/7 traceability for high-end jewelry logistics in France and Europe.
CASE STUDY

Maximum reliability and 24/7 traceability for high-end jewelry logistics in France and Europe.

A jewelry manufacturer specialized in the design and production of luxury pieces in the Lyon region faced the need to ensure security and punctuality for its high-value B2B shipments across national and European flows. Thanks to 24/7 supervision, real-time tracking of each pallet, and a proactive Track & Trace team, DONE Deliveries enabled consistently on-time and fully traceable deliveries while guaranteeing the integrity of each shipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French manufacturer of jewelry and metal components; production unit based in the Lyon area; regular shipments to Western Europe.

Volume & seasonality

An average of 8 shipments per month with peaks during the April-July period (+27%)

Units & packaging

Set of boxes 90x60x80 cm secured by tie-down straps and anti-slip mats, total shipment weight between 250 and 1,200 kg.

Delivery constraints

Narrow time windows (8 a.m.–10 a.m. and 2 p.m.–4 p.m.), tail lift + pallet jack, secured parking areas.

Targets

Reduce transit time by more than 2h, provide transport visibility

Objectives

Average transit 4–7h faster, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 16%
10
 h
Lyon→Reims transit time
100
 €
Example job price (Premium)
198
Number of shipments in 2025
99.04%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
10
 h
100
 €
Lyon
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
492
 €
Lyon
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
3
 h
300
 €
Lyon
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
647
 €
Lyon
Tilburg
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
28
 h
1338
 €
Lyon
Martorell
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
534
 €
Reims
Besancon
Dijon
Arras
Tilburg
Martorell
Lyon

Before/after (last 6 months)

-0,16
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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We deliver across the whole of Europe.
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