A jewelry manufacturer specialized in the design and production of luxury pieces in the Lyon region faced the need to ensure security and punctuality for its high-value B2B shipments across national and European flows. Thanks to 24/7 supervision, real-time tracking of each pallet, and a proactive Track & Trace team, DONE Deliveries enabled consistently on-time and fully traceable deliveries while guaranteeing the integrity of each shipment.

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French manufacturer of jewelry and metal components; production unit based in the Lyon area; regular shipments to Western Europe.
An average of 8 shipments per month with peaks during the April-July period (+27%)
Set of boxes 90x60x80 cm secured by tie-down straps and anti-slip mats, total shipment weight between 250 and 1,200 kg.
Narrow time windows (8 a.m.–10 a.m. and 2 p.m.–4 p.m.), tail lift + pallet jack, secured parking areas.
Reduce transit time by more than 2h, provide transport visibility
Average transit 4–7h faster, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 16%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Lyon → Reims | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 10 h | 100 € |
Lyon → Besancon | 2x palette EU, 120x80 cm, 300 kg | VAN | 4 h | 492 € |
Lyon → Dijon | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 3 h | 300 € |
Lyon → Arras | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 11 h | 647 € |
Lyon → Tilburg | 8x palette EU, 120x80 cm, 5 100 kg | Porteur, Hayon élévateur | 28 h | 1338 € |
Lyon → Martorell | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 11 h | 534 € |
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time delivery. In case of significant delay due to our fault, freight can be reimbursed up to 100%.
We use a 5-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and internal DONE scoring. This system allows us to reach a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it is possible to add an “all-risks” Cargo insurance at booking, covering virtually the full value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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