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Maximum responsiveness for managing residential construction material deliveries in Occitanie.
CASE STUDY

Maximum responsiveness for managing residential construction material deliveries in Occitanie.

A company specializing in residential construction and renovation, operating in southern France, needed to deliver materials and equipment to various sites, often with urgent requirements and planning constraints. Facing fluctuating demand and tight deadlines, the provider ensured 99.97% vehicle availability and implemented flexible solutions to organize each transport, even as a last resort, thus maintaining uninterrupted activity at all sites in Occitanie and surrounding areas.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in construction and renovation of single-family homes; activity based in Tarbes area; site management mainly in Southwest France.

Volume & seasonality

Average of 25 shipments per month with peaks during March-July period (+32%)

Units & packaging

Custom goods 320x150x120 cm secured by lashing straps and corner protectors, total weight per shipment between 2,300 and 5,500 kg.

Delivery constraints

Narrow time slots (7 am–11 am and 1 pm–5 pm), tailgate + pallet truck, delivery with mandatory advance call.

Targets

Eliminate delays, enable transport visibility

Objectives

99.89% of shipments delivered on time, transport tracking and email notifications via the Done Space platform, transport cost reduction over 9%
5
 h
Tarbes→Toulouse transit time
100
 €
Example job price (Premium)
208
Number of transports in 2025
99.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tarbes
Toulouse
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
5
 h
100
 €
Tarbes
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
17
 h
869
 €
Tarbes
Troyes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
15
 h
421
 €
Tarbes
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
875
 €
Tarbes
Augsburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
23
 h
698
 €
Tarbes
Eindhoven
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
22
 h
607
 €
Toulouse
Nancy
Troyes
Quimper
Augsburg
Eindhoven
Tarbes

Before/after (last 6 months)

-0,15
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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