CASE STUDY

Maximum responsiveness for the delivery of commercial furnishing in France and Europe.

A specialist in the layout and fitting out of commercial spaces, this player handles projects requiring a wide range of materials and furniture. Faced with the need to manage urgent shipments to retail outlets in several countries, the transport provider leveraged its network to ensure a vehicle availability rate of 99.98%, enabling fast loading—often on the same day—and the ability to respond to last-minute requests throughout Western Europe.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Expert in store fitting for commercial brands, based in the Paris region, deploying B2B fitting solutions in France and Western Europe.

Volume & seasonality

An average of 16 shipments per month, with peaks during April-July (+20%).

Units & packaging

Custom goods 320x160x120 cm, secured with tie-down straps and corner protection, total shipment weight between 2,200 and 6,000 kg.

Delivery constraints

Fixed delivery hours, unloading assistance, delivery with mandatory prior call.

Targets

Trucks available on demand, immediate access to pod/cmr.

Objectives

Average truck availability for 99.53% of orders placed, all documents available on the done space platform, transport cost reduction of more than 9%.

Soisy-sous-Montmorency→Lille transit time

100

€

Example job price (Premium)

190

Number of shipments in 2025

98.83%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Soisy-sous-Montmorency → Lille	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	7 h	100 €
Soisy-sous-Montmorency → Marseille	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	13 h	590 €
Soisy-sous-Montmorency → Bordeaux	16x palette EU, 120x80 cm, 7 400 kg	Porteur, Hayon élévateur	25 h	1238 €
Soisy-sous-Montmorency → Auxerre	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	3 h	327 €
Soisy-sous-Montmorency → Genk	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	7 h	655 €
Soisy-sous-Montmorency → Antwerp	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	7 h	414 €

Lille

Marseille

Bordeaux

Auxerre

Genk

Antwerp

Soisy-sous-Montmorency

Before/after (last 6 months)

-0,22

Cost per shipment

-2h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez