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Responding to demand peaks with fast deliveries and 99.6% vehicle availability.
CASE STUDY

Responding to demand peaks with fast deliveries and 99.6% vehicle availability.

A distributor specializing in wood heating equipment, this construction sector player faced significant logistics challenges as the winter season approached: sharp increases in delivery volumes, urgent orders, and high expectations for reliable B2B deliveries. Thanks to an extensive network coverage and near-immediate vehicle availability, the transport provider ensured shipments throughout France, even during the most intense demand peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of wood heating equipment; main logistics area in Auvergne-Rhône-Alpes; B2B deliveries throughout France.

Volume & seasonality

An average of 24 shipments per month with peaks during October-January period (+18%)

Units & packaging

Custom goods 250x140x120 cm, secured with tie-down straps and anti-slip mats, total weight per shipment between 700 and 2,800 kg.

Delivery constraints

Fixed delivery times, unloading assistance, secured parking areas.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

98.89% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of over 17%
12
 h
Annecy→Lille transit time
704
 €
Example job price (Premium)
86
Number of transports in 2025
98.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Annecy
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
704
 €
Annecy
Niort
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
12
 h
459
 €
Annecy
Tours
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
713
 €
Annecy
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
1
 h
150
 €
Annecy
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
692
 €
Annecy
Augsburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
411
 €
Lille
Niort
Tours
Annecy
Piacenza
Augsburg
Annecy

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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