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Maximum security and almost zero damage rate for custom joinery in the Southwest.
CASE STUDY

Maximum security and almost zero damage rate for custom joinery in the Southwest.

A regional manufacturer of PVC, aluminum, and wood joinery, specialized in producing and installing windows, doors, and shutters, faced high reliability demands to deliver its fragile products to construction professionals. Thanks to a five-step carrier verification process and a 99.96% damage-free delivery rate, the transport team ensured the safety and integrity of goods from the production site to construction sites and distributors in the Southwest, while proactively addressing potential risks for each delivery.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Regional manufacturer of custom joinery and closures; production located in Landes; B2B deliveries to installers and distributors in the Southwest and the Basque Country.

Volume & seasonality

An average of 9 shipments per month with peaks during the March-June period (+44%)

Units & packaging

Custom goods 320x150x140 cm secured by tie-down straps and corner protectors, total weight per shipment between 1,800 and 6,500 kg.

Delivery constraints

Fixed loading hours, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability for 99.68% of orders placed, all documents available on the Done Space platform, reduction in transport costs of over 13%
29
 h
Capbreton→Reims transit time
100
 €
Example job price (Premium)
187
Number of shipments in 2025
98.89%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Capbreton
Reims
5x palette EU, 120x80 cm, 900 kg
VAN
29
 h
100
 €
Capbreton
Le Mans
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
50
 €
Capbreton
Quimper
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
27
 h
1106
 €
Capbreton
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
719
 €
Capbreton
Kelsterbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
22
 h
1137
 €
Capbreton
Piacenza
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
20
 h
734
 €
Reims
Le Mans
Quimper
Rennes
Kelsterbach
Piacenza
Capbreton

Before/after (last 6 months)

-0,08
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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