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Maximum security for B2B logistics of refrigeration components across France and Europe.
CASE STUDY

Maximum security for B2B logistics of refrigeration components across France and Europe.

A refrigeration manufacturer based in southeastern France needed to deliver sensitive and diverse equipment to its European business clients while ensuring the safety and integrity of every shipment. Risks of damage during transport represented a major strategic challenge. Thanks to a rigorous carrier selection process and meticulous flow management, the provider achieved a 99.96% damage-free delivery rate, guaranteeing peace of mind for every shipment.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of refrigeration and air conditioning components and piping; main site in Auvergne-Rhône-Alpes; B2B flows to installers and distributors in France and Western Europe.

Volume & seasonality

Average of 18 shipments per month with peaks during March-July (+17%)

Units & packaging

Custom goods 260x150x120 cm secured with lashing straps and anti-slip mats, shipment weights between 1,200 and 4,800 kg.

Delivery constraints

Narrow time slots (8 am–12 pm and 1 pm–5 pm), safety rope for customs, fast POD.

Targets

Transit time reduction of more than 4h, trucks available on demand

Objectives

Average transit time faster by 4-8h, truck availability at an average of 99.68% of orders placed, transport cost reduction of over 14%
3
 h
Villejuif Île De France france→Amiens transit time
270
 €
Example job price (Premium)
127
Number of shipments in 2025
99.17%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Villejuif Île De France france
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
3
 h
270
 €
Villejuif Île De France france
Roubaix
8x palette EU, 120x80 cm, 5 100 kg
Porteur
7
 h
100
 €
Villejuif Île De France france
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
856
 €
Villejuif Île De France france
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
483
 €
Villejuif Île De France france
Pioltello
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
14
 h
568
 €
Villejuif Île De France france
Tilburg
5x palette EU, 120x80 cm, 900 kg
VAN
8
 h
632
 €
Amiens
Roubaix
Tarbes
Reims
Pioltello
Tilburg
Villejuif Île De France france

Before/after (last 6 months)

-0,15
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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