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Secure industrial shipments and zero damage for sensitive equipment.
CASE STUDY

Secure industrial shipments and zero damage for sensitive equipment.

Active in the design of thermal industrial equipment, this specialized manufacturer must transport fragile, high-value vacuum furnaces to demanding customers across Europe. Given the critical quality requirements and risk of damage, the provider implemented a strict 5-step verification for each carrier, achieving a damage-free delivery rate of 99.97%. Shipments primarily target France, Germany, and Italy.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer of thermal industrial equipment and vacuum furnaces; production site located near Lyon; B2B deliveries for the aerospace, automotive, and medical sectors in France, Germany, and Italy.

Volume & seasonality

Average of 8 shipments per month with peaks during March-June period (+33%)

Units & packaging

Custom cargo 340x160x150 cm secured with lashing straps and corner protection, total shipment weight between 3,500 and 7,500 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, GPS tracking.

Targets

Provide transport visibility, trucks on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.63% of orders placed, transport cost reduction by more than 13%
24
 h
Saint-Chef→Chartres transit time
1074
 €
Example job price (Premium)
127
Number of shipments in 2025
98.46%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Chef
Chartres
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
24
 h
1074
 €
Saint-Chef
Paris
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
566
 €
Saint-Chef
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
700
 €
Saint-Chef
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
453
 €
Saint-Chef
Turin
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
5
 h
365
 €
Saint-Chef
Munich
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
15
 h
704
 €
Chartres
Paris
Roubaix
Tourcoing
Turin
Munich
Saint-Chef

Before/after (last 6 months)

-0,11
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

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