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Maximum security for B2B transport of organic ingredients and specialties in France and Europe.
CASE STUDY

Maximum security for B2B transport of organic ingredients and specialties in France and Europe.

Specializing in the production of organic ingredients and food products made from dried fruits, this Provence-based manufacturer faces high demands for quality preservation during transport. To meet reliability expectations and avoid damage to sensitive and high-value goods, the transport team implemented thorough carrier verification and maintains a 99.97% damage-free delivery rate. Regular shipments primarily serve France and other European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of organic ingredients and specialty food products made from dried fruits; main production site in Provence (Oraison); B2B deliveries to specialized distribution, food industry, and retail in France and Europe.

Volume & seasonality

Average of 8 shipments per month with peaks during January-April (+19%)

Units & packaging

EU pallets 120x80 cm, average of 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 3,200 kg.

Delivery constraints

Same-day delivery, tailgate + pallet jack, all-risk insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 99.65% of shipments delivered on time, transportation costs reduced by over 14%
30
 h
Marseille→Lille transit time
1864
 €
Example job price (Premium)
142
Number of transports in 2025
99.65%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Lille
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
30
 h
1864
 €
Marseille
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
17
 h
701
 €
Marseille
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN
16
 h
522
 €
Marseille
Angers
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
828
 €
Marseille
Antwerp
5x palette EU, 120x80 cm, 900 kg
VAN
18
 h
864
 €
Marseille
Eindhoven
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
18
 h
874
 €
Lille
Tourcoing
Le Havre
Angers
Antwerp
Eindhoven
Marseille

Before/after (last 6 months)

-0,15
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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