Active in the manufacturing and distribution of pet accessories, this company manages significant flows of fragile pallets to specialty retailers and major chains in France and abroad. Their order peaks and urgent deliveries required proven capacity to find a suitable vehicle almost immediately, even during busy periods. Thanks to a certified carrier network and a vehicle availability rate of 99.96%, DONE Deliveries enabled same-day or next-day pickups, securing uninterrupted sales in over 20 markets.

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Manufacturer and distributor of accessories for dogs and cats; based in the Lyon region; regular supply to major chains, garden centers, and pet stores in France and over 20 European countries.
Average of 9 shipments per month with peaks during the March-June period (+11%)
EUR-pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 950 and 2,600 kg.
Same-day delivery, security seal for customs, delivery requires mandatory pre-call.
Trucks available on demand, eliminate delays
Average truck availability for 99.71% of orders placed, 99.29% of shipments delivered on time, transport cost reduction of more than 19%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Castres → Angers | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 8 h | 50 € |
Castres → Roanne | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 24 h | 1646 € |
Castres → Metz | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 4 h | 548 € |
Castres → Montpellier | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 14 h | 560 € |
Castres → Antwerp | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 4 h | 455 € |
Castres → Norderstedt | 2x palette EU, 120x80 cm, 300 kg | VAN | 14 h | 456 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer €500 compensation.
We offer various vehicle types: vans, curtain-sided trucks, box trucks, and refrigerated trucks. Depending on the project, we can add tail lifts, pallet jacks, and handle ADR goods.
We apply a 5-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system enables us to reach a rate of 99.95% damage-free deliveries.
You have full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)