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On-time deliveries and expert tracking for the custom building sector in Rhône-Alpes.
CASE STUDY

On-time deliveries and expert tracking for the custom building sector in Rhône-Alpes.

A custom single-family home builder in Rhône-Alpes needed to ensure the steady arrival of various materials at their sites, with no disruptions or logistics errors. Delivery requests required rigorous coordination, punctuality, and full visibility for every route, especially given strict schedules and the regional reach. Thanks to 24/7 tracking, proactive supervision, and the provider’s commitment to punctuality, supply management became more reliable, allowing construction timelines to be met.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Custom single-family home construction specialist; main activity in the Rhône-Alpes region; supplies delivered to various local residential construction sites.

Volume & seasonality

Average of 22 shipments per month with peaks during February-June (+24%)

Units & packaging

Custom goods 320x150x120 cm, secured with tie-down straps and anti-slip mats, total shipment weight ranging from 2,500 to 6,500 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, fast PoD.

Targets

Transit time reduced by more than 2 hours, instant access to PoD/CMR

Objectives

Average transit time faster by 4-12 hours, all documents available on the DONE Space platform, transport cost reduced by more than 15%
11
 h
Oullins→Arras transit time
656
 €
Example job price (Premium)
162
Number of transports in 2025
98.71%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Oullins
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
656
 €
Oullins
Vannes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
409
 €
Oullins
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
339
 €
Oullins
Grenoble
5x palette EU, 120x80 cm, 900 kg
VAN
2
 h
431
 €
Oullins
Etten-Leur
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
466
 €
Oullins
Leverkusen
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
26
 h
1243
 €
Arras
Vannes
Amiens
Grenoble
Etten-Leur
Leverkusen
Oullins

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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