CASE STUDY

Securing B2B deliveries of sensitive construction materials in Île-de-France.

A company in the construction and renovation sector, active in the Paris region, specializing in the delivery of fragile materials and equipment to its sites. The challenge was reliability of deliveries and optimal protection of goods during transport, given the risk of damage that could impact project schedules. Through rigorous carrier vetting and careful logistics management, the service provider achieved a damage-free delivery rate of 99.98% while meeting strict deadlines.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Operator in residential construction and renovation in Île-de-France; supplies construction materials and equipment to sites across the Paris region.

Volume & seasonality

Average of 24 shipments per month with peaks from March to July (+14%)

Units & packaging

Custom cargos 320x150x120 cm secured with lashing straps and corner guards, total shipment weight between 2,000 and 6,500 kg.

Delivery constraints

Same-day delivery, tail lift, fast POD.

Targets

Provide transport visibility, trucks available on-demand

Objectives

Shipment tracking and email notifications via the DONE Space platform, average truck availability at 99.71% of orders placed, over 10% reduction in transport costs

Paris→Grenoble transit time

633

€

Example job price (Premium)

197

Number of transports in 2025

99.71%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Grenoble	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	9 h	633 €
Paris → Mulhouse	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	11 h	543 €
Paris → Vannes	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	8 h	366 €
Paris → Montpellier	10x caisses personnalisées, 180x140x60 cm, 3 500 kg	Porteur	26 h	835 €
Paris → Coslada	5x palette EU, 120x80 cm, 900 kg	VAN	21 h	1206 €
Paris → Martorell	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	17 h	645 €

Grenoble

Mulhouse

Vannes

Montpellier

Coslada

Martorell

Paris

Before/after (last 6 months)

-0,21

Cost per shipment

-4h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez