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Reducing risks for the logistics of professional cleaning products in France.
CASE STUDY

Reducing risks for the logistics of professional cleaning products in France.

A leading cleaning services provider needed to ensure the safe delivery of its cleaning products and equipment to French businesses while avoiding transport damage. Thanks to a rigorous carrier selection process and a 99.98% damage-free delivery rate, we enabled the shipment of fragile pallets throughout the regions, with safety as the top priority. Timeliness and reliability were crucial to ensure business continuity for professionals.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of cleaning solutions and equipment for businesses; based in Lyon; distribution to service companies and professional establishments in France.

Volume & seasonality

Average of 20 shipments per month with peaks during the March-June period (+17%).

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured by lashing straps and non-slip mats, total shipment weight from 950 to 1,800 kg.

Delivery constraints

Fixed delivery hours, safety rope for customs, secure parking.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.9% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of over 8%.
9
 h
Grenoble→Tours transit time
669
 €
Example job price (Premium)
186
Number of transports in 2025
99.9%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Grenoble
Tours
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
669
 €
Grenoble
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN
27
 h
100
 €
Grenoble
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
626
 €
Grenoble
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
5
 h
389
 €
Grenoble
Martorell
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
813
 €
Grenoble
 Cottbus
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
47
 h
1113
 €
Tours
Nantes
Nancy
Montpellier
Martorell
 Cottbus
Grenoble

Before/after (last 6 months)

-0,24
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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