CASE STUDY

Ongoing logistics reliability for professional building maintenance in Lyon.

Specializing in the maintenance of commercial premises and residential buildings, this company faces regular needs for delivering equipment and supplies to multiple urban sites, with strict timing and responsiveness requirements. Thanks to a network of vehicles available at 99.96%, DONE Deliveries secured the necessary transport availability, ensuring uninterrupted delivery and adaptability to regional activity peaks.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Cleaning service company for offices and condominiums; based in Lyon; cleaning operations throughout the Lyon metropolitan area and neighboring towns.

Volume & seasonality

Average of 20 shipments per month, with peaks during May-July (+46%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 900 and 2,200 kg.

Delivery constraints

Night delivery, unloading assistance, rapid proof of delivery.

Targets

Eliminate delays, reduce transit time by more than 2 hours

Objectives

99.74% of shipments delivered on time, average transit time faster by 4-5 hours, transport cost reduced by more than 20%

Saint-Priest→Metz transit time

100

€

Example job price (Premium)

203

Number of shipments in 2025

99.74%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Saint-Priest → Metz	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	24 h	100 €
Saint-Priest → Auxerre	16x palette EU, 120x80 cm, 7 400 kg	Porteur	10 h	1633 €
Saint-Priest → Limoges	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	9 h	708 €
Saint-Priest → Marseille	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	4 h	582 €
Saint-Priest → Waterloo	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	14 h	842 €
Saint-Priest → Brussels	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	15 h	471 €

Metz

Auxerre

Limoges

Marseille

Waterloo

Brussels

Saint-Priest

Before/after (last 6 months)

-0,22

Cost per shipment

-6h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez