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Optimal security for B2B IT shipments through strict carrier verification.
CASE STUDY

Optimal security for B2B IT shipments through strict carrier verification.

A distributor specializing in IT equipment for professionals, mainly active in Île-de-France, needed to guarantee the safety of its deliveries of high-tech equipment, which is often expensive and fragile. The provider met these challenges by rigorously selecting carriers through a multi-step verification process, achieving a damage-free delivery rate of 99.96%. Shipments cover France and major urban areas in Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of high value-added IT solutions; headquartered in Île-de-France; deliveries to companies, public administrations, and resellers in France and Europe.

Volume & seasonality

An average of 12 shipments per month with peaks during September-November (+15%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 900 and 2,400 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Night delivery, loading assistance, mandatory pre-call for delivery.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and e-mail notifications on the done space platform, reduction of transport costs by more than 18%
9
 h
Paris→Bordeaux transit time
749
 €
Example job price (Premium)
196
Number of shipments in 2025
99.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
749
 €
Paris
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
50
 €
Paris
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
695
 €
Paris
Colmar
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
11
 h
663
 €
Paris
Zwolle
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
353
 €
Paris
Girona
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
16
 h
606
 €
Bordeaux
Arras
Vannes
Colmar
Zwolle
Girona
Paris

Before/after (last 6 months)

-0,25
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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