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Optimise auto parts import in Europe with customised logistics expertise.
CASE STUDY

Optimise auto parts import in Europe with customised logistics expertise.

An importer of parts and components for automobiles and motorcycles, this group based in Marseille needed to secure the arrival of its pallets from Asia to specialised distributors in France and nearby regions. The main challenge was to coordinate on-time deliveries despite major activity fluctuations and strict time slot requirements. Leveraging a vehicle network with 99.96% availability and 24/7 supervision, our transport team secured the entire flow, ensuring consistency, visibility, and supply continuity, particularly in the South-East region and Italy.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Importer of parts and accessories for motorcycles and cars; based in Marseille, Bouches-du-Rhône; distribution to workshops and specialised distributors in France and Southern Europe.

Volume & seasonality

Average of 23 shipments per month with peaks during March-June period (+27%)

Units & packaging

Custom goods 320x150x120 cm secured with lashing straps and corner protection, total shipment weight between 2,000 and 6,000 kg.

Delivery constraints

Night delivery, tail lift + pallet truck, delivery with mandatory prior call.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.6% of orders, transport cost reduction by over 18%
8
 h
Marseille→Perpignan transit time
100
 €
Example job price (Premium)
146
Number of transports in 2025
98.23%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marseille
Perpignan
16x palette EU, 120x80 cm, 7 400 kg
Porteur
8
 h
100
 €
Marseille
Tourcoing
5x palette EU, 120x80 cm, 900 kg
VAN
30
 h
100
 €
Marseille
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
855
 €
Marseille
Auxerre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
423
 €
Marseille
Munich
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
19
 h
610
 €
Marseille
Turin
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
635
 €
Perpignan
Tourcoing
Lille
Auxerre
Munich
Turin
Marseille

Before/after (last 6 months)

-0,22
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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