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Optimising logistics responsiveness for a B2B label printer in France.
CASE STUDY

Optimising logistics responsiveness for a B2B label printer in France.

A specialist in label printing for the agri-food, cosmetics, and industrial sectors, this manufacturer needed to respond quickly to fluctuating B2B orders with short lead times and a high demand for transport availability within France. By relying on our team's ability to ensure almost immediate access to a vehicle, even during peak periods, they were able to maintain customer service and handle surges in orders, all while benefiting from a vehicle availability rate of 99.98%.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Label and flexible packaging printer; based in the heart of Centre-Val de Loire region; B2B deliveries to industrial, agri-food, and cosmetics sectors in France and Belgium.

Volume & seasonality

Average of 14 shipments per month with peaks during March-July period (+34%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Fixed loading hours, safety rope for customs, rapid POD.

Targets

Enable transport visibility, reduce transit time by more than 4 hours

Objectives

Transport tracking and email notifications on the DONE Space platform, average transit faster by 4-12 hours, reduction in transport costs by more than 8%
25
 h
Vallet→Lille transit time
1409
 €
Example job price (Premium)
111
Number of transports in 2025
99.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vallet
Lille
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
25
 h
1409
 €
Vallet
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
692
 €
Vallet
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
428
 €
Vallet
Angers
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
2
 h
152
 €
Vallet
Mainz
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
16
 h
867
 €
Vallet
Dietzenbach
5x palette EU, 120x80 cm, 900 kg
VAN
17
 h
900
 €
Lille
Nancy
Lyon
Angers
Mainz
Dietzenbach
Vallet

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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