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Optimize Pan-European Distribution of Urban Development Solutions with an Extensive Road Network.
CASE STUDY

Optimize Pan-European Distribution of Urban Development Solutions with an Extensive Road Network.

An innovative urban development player offers lightweight and durable substrates for greening roofs and façades in urban environments. Faced with the need to quickly deliver fragile and bulky materials to partners and construction sites across several European countries, distribution management represented a strategic challenge. Access to a vast network of available vehicles enabled reliable and flexible shipments without the need to invest in its own fleet, supporting growth in new urban markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in greening substrates and green roof solutions; production and R&D site in Île-de-France; distribution to building and urban actors in several European countries, notably Belgium, Germany, Switzerland.

Volume & seasonality

An average of 12 shipments per month with peaks during the March-July period (+46%)

Units & packaging

Custom goods 240x150x120 cm secured by tie-down straps and non-slip mats, total shipment weight from 1,200 to 2,400 kg.

Delivery constraints

Night delivery, unloading assistance, secure parking.

Targets

Eliminate delays, trucks available on demand

Objectives

99.11% of shipments delivered on time, average truck availability at 99.72% of orders placed, transport cost reduction of over 17%
30
 h
Toulouse→Tourcoing transit time
2880
 €
Example job price (Premium)
167
Number of transports in 2025
99.11%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Tourcoing
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
30
 h
2880
 €
Toulouse
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
24
 h
100
 €
Toulouse
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
666
 €
Toulouse
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
457
 €
Toulouse
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
15
 h
913
 €
Toulouse
Genk
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
18
 h
604
 €
Tourcoing
Tours
Cholet
Lyon
Piacenza
Genk
Toulouse

Before/after (last 6 months)

-0,13
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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