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Securing the distribution of technical solutions for construction with enhanced logistics control.
CASE STUDY

Securing the distribution of technical solutions for construction with enhanced logistics control.

Active in the manufacturing of technical products for the construction sector, this industrial company must deliver bulky and fragile goods to resellers and installers, mainly in France and Belgium. The main challenges were to avoid any damage during transport and to ensure reliable delivery despite varying formats. Thanks to the logistics provider’s expertise, strict carrier selection, and a 99.96% damage-free delivery rate, the flow efficiency and product safety were maintained throughout all shipments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of solutions for building envelopes; operations based in Île-de-France; B2B distribution mainly to France and Belgium.

Volume & seasonality

An average of 20 shipments per month with peaks during March–July (+43%)

Units & packaging

Custom goods 320x160x130 cm secured by lashing straps and corner protectors, total shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Same-day delivery, loading assistance, mandatory pre-call for delivery.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications on the DONE Space platform, 99.48% of shipments delivered on time, transport cost reduction over 15%
7
 h
Avignon→Cannes transit time
538
 €
Example job price (Premium)
163
Number of shipments in 2025
99.48%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Avignon
Cannes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
7
 h
538
 €
Avignon
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
695
 €
Avignon
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
2
 h
290
 €
Avignon
Tourcoing
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
16
 h
856
 €
Avignon
Munich
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
19
 h
522
 €
Avignon
Coslada
2x palette EU, 120x80 cm, 300 kg
VAN
17
 h
564
 €
Cannes
Mulhouse
Montpellier
Tourcoing
Munich
Coslada
Avignon

Before/after (last 6 months)

-0,1
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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