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Optimizing the distribution of sensitive connected devices through direct and customized delivery.
CASE STUDY

Optimizing the distribution of sensitive connected devices through direct and customized delivery.

A specialist in European distribution of connected devices, electronic goods, and smart home accessories needed to ensure the integrity of its ecological and innovative merchandise amid volume, value, and fragility challenges. By relying on direct deliveries without transshipment and on adapted vehicles, the transportation provider was able to minimize the risks of delay or damage between Île-de-France, Germany, and Spain.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of electronic devices and connected solutions; based in Île-de-France; B2B shipments to France, Germany, and Spain.

Volume & seasonality

Average of 21 shipments per month with peaks during September-November (+14%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, delivery requires advance call.

Targets

Enable transport visibility, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications on the DONE Space platform, average transit time 4-9 hours faster, transport cost reduction of over 14%
9
 h
Chassieu→Toulouse transit time
705
 €
Example job price (Premium)
153
Number of shipments in 2025
99.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Chassieu
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
705
 €
Chassieu
Nancy
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
9
 h
1073
 €
Chassieu
Grenoble
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
2
 h
212
 €
Chassieu
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
666
 €
Chassieu
Alkmaar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
616
 €
Chassieu
Malaga
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
27
 h
877
 €
Toulouse
Nancy
Grenoble
Cholet
Alkmaar
Malaga
Chassieu

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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