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Protected, direct deliveries without reloading for supplying technical equipment.
CASE STUDY

Protected, direct deliveries without reloading for supplying technical equipment.

A specialist in plumbing and heating installations for residential and commercial buildings, this company must ensure the secure transport of technical equipment and sensitive devices throughout the Auvergne-Rhône-Alpes region. To mitigate the risk of delays and damage caused by reloading, the transport provider ensured direct deliveries using suitable vehicles, minimizing handling and guaranteeing punctuality at construction sites or installation locations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Plumbing and heating installation company; based in the Auvergne-Rhône-Alpes region; B2B supplies to the building and renovation sector in eastern and central France.

Volume & seasonality

Average of 8 shipments per month with peaks during September-December period (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight 1,200 to 2,400 kg.

Delivery constraints

Same-day delivery, loading assistance, quick POD.

Targets

Immediate access to POD/CMR, reduction of transit time by more than 4h

Objectives

All documents available on the DONE Space platform, average transit time faster by 4-10h, transport cost reduced by more than 19%
11
 h
La Bruffière→Lyon transit time
50
 €
Example job price (Premium)
207
Number of transports in 2025
99.14%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
La Bruffière
Lyon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
50
 €
La Bruffière
Bourges
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
9
 h
949
 €
La Bruffière
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
317
 €
La Bruffière
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
423
 €
La Bruffière
Ghent
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
690
 €
La Bruffière
Piacenza
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
19
 h
606
 €
Lyon
Bourges
Caen
Valence
Ghent
Piacenza
La Bruffière

Before/after (last 6 months)

-0,13
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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