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Reactivity and guaranteed availability for B2B frozen goods logistics.
CASE STUDY

Reactivity and guaranteed availability for B2B frozen goods logistics.

A wholesaler specialized in frozen seafood, this company imported significant volumes for restaurants and food distribution. Facing spikes in demand and temperature-sensitive flows, rapid availability of a refrigerated vehicle was crucial to secure each shipment, even for urgent orders. With a vehicle availability rate of 99.97% and flexible organization, DONE Deliveries ensured delivery continuity to France and Western Europe, regardless of end customer constraints.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Importer and distributor of frozen seafood; headquarters in Occitanie region; B2B deliveries to wholesalers, distributors, and restaurants in France and Western Europe.

Volume & seasonality

Average of 12 shipments per month with spikes during February-April period (+44%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, total shipment weight from 1,400 to 2,800 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Same-day delivery, tail lift, comprehensive insurance.

Targets

Reduce transit time by over 2h, eliminate delays

Objectives

Average transit reduced by 4–5h, 99.94% of shipments delivered on time, transport cost savings of more than 9%
6
 h
Montpellier→Nice transit time
50
 €
Example job price (Premium)
103
Number of shipments in 2025
99.94%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montpellier
Nice
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
50
 €
Montpellier
Grenoble
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
100
 €
Montpellier
Le Havre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
16
 h
532
 €
Montpellier
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
16
 h
511
 €
Montpellier
Munich
2x palette EU, 120x80 cm, 300 kg
VAN
19
 h
639
 €
Montpellier
Maastricht
8x palette EU, 120x80 cm, 5 100 kg
Porteur
31
 h
1274
 €
Nice
Grenoble
Le Havre
Caen
Munich
Maastricht
Montpellier

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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