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Real-time visibility and 24/7 tracking for seamless B2B goods flows.
CASE STUDY

Real-time visibility and 24/7 tracking for seamless B2B goods flows.

A service sector player specializing in industrial cleaning for professional buildings in Île-de-France, facing seasonal peaks that demand smooth and responsive logistics for shipping equipment and maintenance products. Thanks to real-time tracking, continuous supervision by the Track & Trace team, and proactive notifications, all shipments and deliveries met punctuality requirements, even during the busiest periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial building cleaning company, mainly active in Île-de-France; operations centered on the Paris region, serving local professional sites.

Volume & seasonality

An average of 8 shipments per month with peaks during June-September (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total weight per shipment 1,200 to 2,500 kg.

Delivery constraints

Fixed delivery hours, loading assistance, delivery with mandatory prior call.

Targets

Enable transport visibility, reduce transit time by more than 3 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-10 hours, more than 19% reduction in transport costs
9
 h
Parmain→Strasbourg transit time
703
 €
Example job price (Premium)
97
Number of transports in 2025
98.91%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Parmain
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
703
 €
Parmain
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
100
 €
Parmain
Chartres
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
517
 €
Parmain
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
2
 h
221
 €
Parmain
Dietzenbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
730
 €
Parmain
Munich
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
856
 €
Strasbourg
Tourcoing
Chartres
Amiens
Dietzenbach
Munich
Parmain

Before/after (last 6 months)

-0,18
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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