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Total logistics visibility for the distribution of professional hardware in France.
CASE STUDY

Total logistics visibility for the distribution of professional hardware in France.

A leading B2B distributor in hardware and building equipment, this distributor manages tens of thousands of items shipped daily. Their main challenge was mastering real-time tracking, delivery punctuality, and fine-tuned flow management to their branches and partners across France. Thanks to a 24/7 tracking solution with proactive notifications and a punctuality guarantee, the logistics chain became smoother, minimizing disruptions and maximizing recipient satisfaction, even during seasonal peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialized distributor in hardware, technical supplies, and security solutions for construction; automated logistics platform in Centre-Val de Loire region; B2B distribution to branches and professionals throughout France.

Volume & seasonality

Average of 21 shipments per month with peaks during April-July period (+16%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 3,900 kg.

Delivery constraints

Same day pick-up, unloading assistance, fast pod.

Targets

Reduce transit time by over 3 hours, eliminate delays

Objectives

4-6 hours faster average transit, 99.41% on-time deliveries, more than 13% reduction in transport costs
13
 h
Saint-Sulpice→Montauban transit time
836
 €
Example job price (Premium)
136
Number of transport operations in 2025
99.41%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Sulpice
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
13
 h
836
 €
Saint-Sulpice
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
27
 h
100
 €
Saint-Sulpice
Perpignan
8x palette EU, 120x80 cm, 5 100 kg
Porteur
30
 h
1669
 €
Saint-Sulpice
Angers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
671
 €
Saint-Sulpice
 Cottbus
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
19
 h
544
 €
Saint-Sulpice
Dietzenbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
11
 h
725
 €
Montauban
Toulouse
Perpignan
Angers
 Cottbus
Dietzenbach
Saint-Sulpice

Before/after (last 6 months)

-0,2
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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