CASE STUDY

Real-time visibility and on-time delivery for B2B construction material logistics.

A specialist in providing solutions and equipment for reinforced concrete and masonry must manage large and urgent goods flows to construction sites spread across more than 30 departments. The challenge: ensure total visibility on shipments, guarantee strict on-time delivery through 24/7 tracking, and provide responsive support in the event of issues. Thanks to our continuous supervision and commitment to punctuality, all sensitive deliveries are overseen optimally, with proactive information service throughout the process.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of solutions for reinforced concrete and construction site equipment; based in Hauts-de-France, primarily serving construction companies in northern and western France.

Volume & seasonality

An average of 9 shipments per month, with peaks during March-July (+43%).

Units & packaging

Custom cargo 260x150x120 cm secured with lashing straps and corner protections, shipment weights between 1,600 and 4,800 kg.

Delivery constraints

Fixed delivery hours, security rope for customs, all-risk insurance.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.9% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduced by over 20%.

Tourcoing→Tours transit time

627

€

Example job price (Premium)

100

Number of shipments in 2025

99.9%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Tourcoing → Tours	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	9 h	627 €
Tourcoing → Lyon	2x palette EU, 120x80 cm, 300 kg	VAN	11 h	723 €
Tourcoing → Nice	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	33 h	1666 €
Tourcoing → Strasbourg	5x palette EU, 120x80 cm, 900 kg	VAN	9 h	555 €
Tourcoing → Mainz	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	9 h	701 €
Tourcoing → Bologna	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	22 h	1051 €

Tours

Lyon

Nice

Strasbourg

Mainz

Bologna

Tourcoing

Before/after (last 6 months)

-0,25

Cost per shipment

-3h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez