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Real-time visibility and punctuality for sensitive industrial fluid flows in Europe.
CASE STUDY

Real-time visibility and punctuality for sensitive industrial fluid flows in Europe.

An industrial player specializing in fluid management equipment for the chemical, pharmaceutical, agri-food, and cosmetics sectors was seeking a reliable solution to ensure the rapid and secure delivery of its sensitive goods. The key challenges involved strict adherence to deadlines, continuous shipment monitoring, and full traceability, especially to France and neighboring European countries. Collaboration with our transport team enabled over 99% of deliveries to arrive on time thanks to 24/7 tracking, proactive alerts, and dedicated support from our Track & Trace specialists.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of process equipment for industrial fluids; production site in Brittany; B2B shipments to France, Belgium, Germany, and Switzerland.

Volume & seasonality

Average of 11 shipments per month with peaks during the March–June period (+34%)

Units & packaging

Custom goods 250x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Narrow time slots (8 am–12 pm and 1 pm–5 pm), tail lift, rapid POD.

Targets

Eliminate delays, enable transport visibility

Objectives

99.01% of shipments delivered on time, transport tracking and email notifications via the done space platform, transport cost reduction of over 9%
13
 h
Concarneau→Roanne transit time
432
 €
Example job price (Premium)
190
Number of shipments in 2025
99.01%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Concarneau
Roanne
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
13
 h
432
 €
Concarneau
Annecy
16x palette EU, 120x80 cm, 7 400 kg
Porteur
31
 h
2512
 €
Concarneau
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
536
 €
Concarneau
Bordeaux
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
671
 €
Concarneau
Norderstedt
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
25
 h
1233
 €
Concarneau
Martorell
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
20
 h
1159
 €
Roanne
Annecy
Montpellier
Bordeaux
Norderstedt
Martorell
Concarneau

Before/after (last 6 months)

-0,2
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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