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Relentlessly supervising B2B logistics for luxury goods in Europe.
CASE STUDY

Relentlessly supervising B2B logistics for luxury goods in Europe.

A French high jewelry company, renowned for its quality standards and technical pieces, needed to ensure reliable and secure transport of valuable goods to major European hubs, closely connected to its production schedules. Thanks to continuous 24/7 supervision and real-time tracking, delivery punctuality and transparency improved, risks decreased, and strict luxury sector requirements were met.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French high jewelry manufacturer based in Paris; B2B deliveries of valuable pieces to leading luxury houses and partner workshops in France, Belgium, Switzerland, and Italy.

Volume & seasonality

Average of 14 shipments per month with peaks during February-April (+46%)

Units & packaging

Set of boxes 90x60x80 cm, secured with lashing straps and anti-slip mats, 6 units per shipment, total weight from 600 to 1,200 kg.

Delivery constraints

Night delivery, loading assistance, secure parking.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.77% of orders placed, transport cost reduction exceeding 13%
6
 h
Paris→Poitiers transit time
50
 €
Example job price (Premium)
116
Number of shipments in 2025
99.34%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Poitiers
2x palette EU, 120x80 cm, 300 kg
VAN
6
 h
50
 €
Paris
Montauban
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
788
 €
Paris
Grenoble
8x palette EU, 120x80 cm, 5 100 kg
Porteur
24
 h
976
 €
Paris
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN
3
 h
421
 €
Paris
Dortmund
2x palette EU, 120x80 cm, 300 kg
VAN
10
 h
380
 €
Paris
Willebroek
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
405
 €
Poitiers
Montauban
Grenoble
Rouen
Dortmund
Willebroek
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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We deliver across the whole of Europe.
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