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Securing B2B luxury perfume logistics and ensuring integrity at every stage.
CASE STUDY

Securing B2B luxury perfume logistics and ensuring integrity at every stage.

A manufacturer in the high-end perfumery sector ships sensitive, high-value merchandise to distributors and partners across Europe. The main logistics challenge was to minimize the risks of damage or loss while ensuring reliable and timely deliveries. Through a strict carrier verification procedure, a 99.97% damage-free delivery rate was achieved across all flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of premium perfume compositions; main site in Île-de-France; B2B shipments to France, Switzerland, Belgium, and Italy.

Volume & seasonality

Average of 13 shipments per month with peak periods from March to June (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,000 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, delivery with mandatory pre-call.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.68% of shipments delivered on time, all documents available on the Done Space platform, transport cost reduction of over 12%
3
 h
Paris→Orleans transit time
440
 €
Example job price (Premium)
103
Number of shipments in 2025
99.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
3
 h
440
 €
Paris
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
50
 €
Paris
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
3
 h
416
 €
Paris
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
603
 €
Paris
Frankfurt am Main
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
9
 h
321
 €
Paris
Dietzenbach
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
809
 €
Orleans
Troyes
Amiens
Valence
Frankfurt am Main
Dietzenbach
Paris

Before/after (last 6 months)

-0,23
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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