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Securing Luxury B2B Logistics for High-End Perfumes and Candles in Europe.
CASE STUDY

Securing Luxury B2B Logistics for High-End Perfumes and Candles in Europe.

A French company specialized in manufacturing scented candles and luxury olfactory products faced reliability and safety challenges when distributing sensitive goods to high-end hotels and restaurants across Europe. With our transport team's expertise and dedicated support, risk management was optimized, notably with enhanced cargo insurance and proactive monitoring, ensuring flow continuity and protection even during peak demand periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of premium scented candles and olfactory products; main production site in Normandy; B2B deliveries to hotels, restaurants, and distributors in France and Western Europe.

Volume & seasonality

An average of 17 shipments per month with peaks during October-December (+45%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight about 2,400 kg.

Delivery constraints

Fixed delivery times, unloading assistance, GPS tracking.

Targets

Trucks available on demand, transit time reduced by over 2 hours

Objectives

Average truck availability for 99.69 of orders placed, average transit 4-12 hours faster, transport cost reduction of more than 17%
7
 h
Paris→Bourges transit time
100
 €
Example job price (Premium)
197
Number of shipments in 2025
98.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Bourges
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
7
 h
100
 €
Paris
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
6
 h
622
 €
Paris
Chartres
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
2
 h
205
 €
Paris
Auxerre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
3
 h
455
 €
Paris
Alkmaar
2x palette EU, 120x80 cm, 300 kg
VAN
10
 h
377
 €
Paris
Ciampino
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
24
 h
912
 €
Bourges
Cholet
Chartres
Auxerre
Alkmaar
Ciampino
Paris

Before/after (last 6 months)

-0,14
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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