CASE STUDY

Reliability and 24/7 visibility for B2B joinery and fit-out logistics in France.

A player in interior design and insulation, specializing in made-to-measure joinery for B2B projects, needed to guarantee the punctuality and traceability of its sensitive material shipments to its sites and institutional clients. To meet these requirements, our transport team provided real-time tracking and proactive supervision, allowing for precise control over the movement of goods in Normandy and neighboring regions.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Interior fit-out and insulation company, expert in custom joinery; main activity in Normandy; delivering materials and equipment to local authorities and professional sectors in France.

Volume & seasonality

Average of 20 shipments per month with peaks during April-July period (+19%)

Units & packaging

Custom goods 300x150x120 cm secured by lashing straps and corner protectors, total shipment weight between 1,500 and 6,000 kg.

Delivery constraints

Same-day pickup, security cord for customs, delivery requires mandatory prior phone call.

Targets

Reduction in transit time by over 4 hours, trucks available on demand

Objectives

Average transit 4-7 hours faster, trucks available for 99.66% of orders placed, transport cost reduction by over 20%

Caen→Valence transit time

2173

€

Example job price (Premium)

210

Number of transports in 2025

98.24%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Caen → Valence	16x palette EU, 120x80 cm, 7 400 kg	Porteur, Hayon élévateur	27 h	2173 €
Caen → Amiens	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	4 h	402 €
Caen → Rouen	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	2 h	237 €
Caen → Colmar	5x palette EU, 120x80 cm, 900 kg	VAN	13 h	659 €
Caen → Rome	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	28 h	884 €
Caen → Brussels	2x palette EU, 120x80 cm, 300 kg	VAN	9 h	339 €

Valence

Amiens

Rouen

Colmar

Rome

Brussels

Caen

Before/after (last 6 months)

-0,16

Cost per shipment

-3h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez