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Reliability and Availability for B2B Logistics of High-End Perfumes in Europe.
CASE STUDY

Reliability and Availability for B2B Logistics of High-End Perfumes in Europe.

A well-established player in luxury perfumery, specializing in the creation and distribution of high-end fragrances, this manufacturer was facing challenges in ensuring vehicle availability and timeliness for B2B flows to European markets. The carrier’s expertise, supported by a vast pan-European network and a 99.98% vehicle availability rate, ensured delivery continuity while meeting strict security and responsiveness requirements.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Luxury perfume manufacturer; operations based in Paris; international B2B distribution mainly within Europe.

Volume & seasonality

Average of 13 shipments per month with spikes during March-June period (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,200 and 2,500 kg.

Delivery constraints

Night delivery, security cord for customs, all-risk insurance.

Targets

Enable transport visibility, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time faster by 4-7h, transport cost reduction of more than 15%
10
 h
Paris→Lyon transit time
1490
 €
Example job price (Premium)
89
Number of shipments in 2025
98.21%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Lyon
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
10
 h
1490
 €
Paris
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
1
 h
250
 €
Paris
Roubaix
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
319
 €
Paris
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
661
 €
Paris
Antwerp
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
7
 h
349
 €
Paris
Dietzenbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
458
 €
Lyon
Paris
Roubaix
Lorient
Antwerp
Dietzenbach
Paris

Before/after (last 6 months)

-0,22
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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