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Reliability and real-time tracking for B2B logistics of cleaning services in Île-de-France.
CASE STUDY

Reliability and real-time tracking for B2B logistics of cleaning services in Île-de-France.

A major player in professional cleaning services, specializing in maintaining commercial and industrial premises, faced challenges with managing the flow of cleaning equipment and products across multiple sites. The main constraints were delivery punctuality, shipment visibility, and the flexibility required to anticipate urgent supply needs. DONE Deliveries enabled real-time tracking and strict adherence to delivery slots in the Paris region, while ensuring 99.6% vehicle availability.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Cleaning services provider for companies and office establishments; activities mainly in Île-de-France; regular service to business premises in the Paris area.

Volume & seasonality

Average of 25 shipments per month with peaks during the March–June period (+14%)

Units & packaging

EUR pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,000 kg.

Delivery constraints

Narrow time windows (7 am–9 am and 3 pm–5 pm), unloading assistance, secure parking.

Targets

Eliminate delays, enable transport visibility

Objectives

98.86% of shipments delivered on time, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 14%
5
 h
Paris→Amiens transit time
100
 €
Example job price (Premium)
186
Number of transports in 2025
98.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Amiens
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
100
 €
Paris
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
8
 h
808
 €
Paris
Cholet
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
682
 €
Paris
Bourges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
4
 h
354
 €
Paris
Augsburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
796
 €
Paris
Tilburg
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
671
 €
Amiens
Vannes
Cholet
Bourges
Augsburg
Tilburg
Paris

Before/after (last 6 months)

-0,2
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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