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Reliable and secure B2B delivery of therapeutic shoes in Europe with 24/7 visibility.
CASE STUDY

Reliable and secure B2B delivery of therapeutic shoes in Europe with 24/7 visibility.

A player in the textile and footwear sector specializing in therapeutic products for seniors and medical facilities needed to ensure punctuality and traceability of deliveries across several European countries. The main challenges involved coordinating sensitive logistics flows, vehicle availability for each pickup, and real-time tracking through to final delivery. Thanks to a 24/7 Track & Trace system and a strong commitment to timeliness, our team secured the goods and ensured reliable deadlines throughout Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer-distributor of therapeutic shoes and textiles; main logistics site in Gironde; B2B deliveries to France, Belgium, Germany, and Spain.

Volume & seasonality

An average of 24 shipments per month with peaks during January-April (+43%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 1,000 and 2,500 kg, secured by lashing straps and anti-slip mats.

Delivery constraints

Fixed loading times, loading assistance, fast POD.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on DONE Space, transport cost reduction of over 20%
28
 h
Talence→Roubaix transit time
974
 €
Example job price (Premium)
107
Number of transports in 2025
99.0%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Talence
Roubaix
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
28
 h
974
 €
Talence
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
28
 h
916
 €
Talence
Amiens
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
394
 €
Talence
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
713
 €
Talence
Milan
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
959
 €
Talence
Utrecht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
19
 h
953
 €
Roubaix
Nancy
Amiens
Arras
Milan
Utrecht
Talence

Before/after (last 6 months)

-0,16
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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