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Securing textile logistics with carrier verification and an ultra-low damage rate.
CASE STUDY

Securing textile logistics with carrier verification and an ultra-low damage rate.

Active in the production of professional clothing, this leading French manufacturer had to meet high requirements for reliability and quality preservation for its B2B deliveries of garments and accessories. Rigorous selection of partner carriers, combined with a multi-step control process, minimized the risk of damage and ensured goods were delivered in impeccable condition, especially to France and Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Established player in workwear and vintage fashion; production site in Normandy; B2B deliveries to retailers and distributors in France and Western Europe.

Volume & seasonality

Average of 25 shipments per month with peaks during April-July period (+44%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 1,200 and 3,200 kg.

Delivery constraints

Narrow time slots (8 am–12 pm and 1 pm–5 pm), loading assistance, secured parking.

Targets

On-demand available trucks, enable transport visibility

Objectives

Average truck availability at 99.62% of orders placed, transport tracking and notifications by email via the DONE Space platform, transport cost reduction over 20%
7
 h
Flers→Le Mans transit time
541
 €
Example job price (Premium)
160
Number of transports in 2025
98.68%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Flers
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
541
 €
Flers
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
754
 €
Flers
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
18
 h
581
 €
Flers
Angers
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
700
 €
Flers
Ciampino
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
28
 h
1112
 €
Flers
Antwerp
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
448
 €
Le Mans
Lyon
Perpignan
Angers
Ciampino
Antwerp
Flers

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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