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Maximum security for high-end jewelry logistics between France and Europe.
CASE STUDY

Maximum security for high-end jewelry logistics between France and Europe.

A jewelry company, creator of handcrafted pieces in France, sought to secure the transport of fragile and valuable goods to its European partners and distributors. Verified carriers and strict control processes enabled a delivery damage rate close to 99.97%, essential to protect the value and integrity of each shipment. Routes regularly serve France, Belgium, and Germany.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of high-end jewelry inspired by Mediterranean art; production and logistics based in Île-de-France; B2B distribution primarily to Western Europe.

Volume & seasonality

An average of 8 shipments per month, with peaks in October-December (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 800 and 3,500 kg.

Delivery constraints

Night delivery, security seal for customs, GPS tracking.

Targets

Eliminate delays, provide transport visibility

Objectives

99.74% of shipments delivered on time, transport tracking and email notifications on the Done Space platform, transport cost reduction of more than 11%
6
 h
Paris→Metz transit time
50
 €
Example job price (Premium)
127
Number of transports in 2025
99.74%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Metz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
50
 €
Paris
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
429
 €
Paris
Toulouse
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
25
 h
1232
 €
Paris
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
3
 h
235
 €
Paris
Bremen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
472
 €
Paris
Eindhoven
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
585
 €
Metz
Nantes
Toulouse
Orleans
Bremen
Eindhoven
Paris

Before/after (last 6 months)

-0,13
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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