CASE STUDY

Securing the shipment of valuable jewelry to specialized partners in Europe.

A player in the high-end jewelry sector, producing custom pieces in gold and precious stones, needed to ship its high-value creations to distributors and retailers across Europe. The transport of fragile and precious goods posed challenges in terms of security, strict carrier selection, and guaranteed protection against damages. Our team established a rigorous verification process and ensured one of the highest damage-free delivery rates in the industry, thus facilitating distribution across multiple markets.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of high-end custom jewelry in gold and precious stones; operations based in Île-de-France; B2B delivery to jewelers, distributors, and concept stores in France, Belgium, and Switzerland.

Volume & seasonality

Average of 24 shipments per month with peaks during April-June (+38%)

Units & packaging

Set of boxes 90x60x80 cm, 10 units on average per shipment, with tie-down straps and non-slip mats for securing, total weight per shipment between 350 and 900 kg.

Delivery constraints

Night delivery, loading assistance, secured parking.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability for 99.6% of orders, all documents available on the Done Space platform, transport cost reduction of over 12%

Paris→Nancy transit time

100

€

Example job price (Premium)

Number of shipments in 2025

99.48%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Paris → Nancy	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	9 h	100 €
Paris → Reims	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	5 h	425 €
Paris → Lyon	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	8 h	767 €
Paris → Niort	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	7 h	460 €
Paris → Barcelona	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	18 h	646 €
Paris → Cottbus	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	33 h	1045 €

Nancy

Reims

Lyon

Niort

Barcelona

Cottbus

Paris

Before/after (last 6 months)

-0,16

Cost per shipment

-4h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez