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Securing B2B textile logistics with damage-free delivery across multiple European markets.
CASE STUDY

Securing B2B textile logistics with damage-free delivery across multiple European markets.

Active in the personalized textile sector for corporate identity, this international manufacturer faced the challenge of quickly and undamaged shipping pallets of clothing and accessories to its distributors in over 60 countries. Thanks to a strict carrier selection process and proactive logistics network management, the service provider achieved a 99.96% damage-free delivery rate, ensuring the quality and continuity of collections in France, Belgium, Spain, and Germany.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of customized textiles for corporate and event purposes; main office in Île-de-France; distribution to B2B resellers in 60 countries across Europe and globally.

Volume & seasonality

Average of 25 shipments per month with peaks during the January-April period (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment from 1,200 to 2,400 kg, secured by tie-down straps and corner protectors.

Delivery constraints

Narrow time windows (8 am–12 pm and 1 pm–5 pm), loading assistance, GPS tracking.

Targets

Reduction of transit time by more than 3 hours, immediate access to POD/CMR

Objectives

Average transit faster by 4-10 hours, all documents available on the DONE Space platform, transport costs reduced by more than 8%
7
 h
Clamart→Limoges transit time
686
 €
Example job price (Premium)
197
Number of transports in 2025
98.9%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Clamart
Limoges
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
686
 €
Clamart
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
5
 h
100
 €
Clamart
Caen
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
7
 h
643
 €
Clamart
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
471
 €
Clamart
Malaga
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
30
 h
1410
 €
Clamart
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
8
 h
369
 €
Limoges
Reims
Caen
Toulouse
Malaga
Maastricht
Clamart

Before/after (last 6 months)

-0,08
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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