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Ensuring immediate and reliable availability for high-end ethical jewelry B2B logistics.
CASE STUDY

Ensuring immediate and reliable availability for high-end ethical jewelry B2B logistics.

A major player in high-end jewelry, specializing in responsible creation and international distribution of precious pieces, this manufacturer faced challenges with vehicle availability and timeliness to fulfill urgent and seasonal orders to European B2B retailers. Thanks to a broad pan-European network and a 99.96% vehicle availability rate, the provider enabled the manufacturer to secure its deliveries, accelerate access to new markets, and strengthen flow reliability during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of high-end eco-friendly jewelry and pieces; based in Île-de-France; B2B distribution to specialized retailers and partners in France, Germany, and Scandinavia.

Volume & seasonality

An average of 25 shipments per month with peaks during the May-July period (+11%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Same-day delivery, tail lift, GPS tracking.

Targets

Reduction of transit time by more than 2 hours, enable transport visibility

Objectives

Average transit faster by 4-11h, transport tracking and email notifications via the done space platform, transport cost reduction greater than 9%
9
 h
Paris→Poitiers transit time
666
 €
Example job price (Premium)
111
Number of shipments in 2025
99.33%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Poitiers
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
666
 €
Paris
Colmar
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
572
 €
Paris
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
16
 h
387
 €
Paris
Tourcoing
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
224
 €
Paris
Brussels
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
476
 €
Paris
Augsburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
13
 h
387
 €
Poitiers
Colmar
Nice
Tourcoing
Brussels
Augsburg
Paris

Before/after (last 6 months)

-0,08
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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