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Reliable B2B refrigerated deliveries for the bakery equipment sector.
CASE STUDY

Reliable B2B refrigerated deliveries for the bakery equipment sector.

A major player in bakery equipment distribution required tailored road logistics for its machines and refrigeration units, destined for both artisans and industrials across France. Due to the sensitive and bulky nature of the goods, delivery safety and integrity were paramount. The transport team responded by implementing direct, non-transfer deliveries, using suitable vehicles and 24/7 tracking, ensuring on-time arrivals and undamaged goods, especially in the Lyon region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor and manufacturer of bakery equipment and refrigeration solutions; logistics base in the Lyon region; delivery to food sector professionals, primarily in the southeastern quarter of France.

Volume & seasonality

Average of 14 shipments per month with peaks during March-July period (+28%)

Units & packaging

Custom goods 320x150x130 cm secured by lashing straps and angle protectors. Weight per shipment between 1,200 and 4,200 kg.

Delivery constraints

Night delivery, tail lift, delivery with mandatory prior call.

Targets

Reduce transit times by over 3 hours, eliminate delays

Objectives

Average transit time faster by 4-10h, 99.65% of shipments delivered on time, transport cost reduction over 11%
8
 h
Lyon→Troyes transit time
100
 €
Example job price (Premium)
117
Number of transports in 2025
99.65%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Troyes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
8
 h
100
 €
Lyon
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
50
 €
Lyon
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
771
 €
Lyon
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
1
 h
150
 €
Lyon
Amsterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
17
 h
576
 €
Lyon
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
481
 €
Troyes
Mulhouse
Cholet
Lyon
Amsterdam
Maastricht
Lyon

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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