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Responsiveness and available vehicles for industrial transport of thermal solutions in France.
CASE STUDY

Responsiveness and available vehicles for industrial transport of thermal solutions in France.

A company specializing in the distribution of thermal equipment needed to ensure the fast delivery of its plate heat exchangers to distributors and installers throughout France, facing unforeseen needs and spikes in activity. Thanks to our flexibility and a vehicle availability rate of 99.96%, every shipment was processed urgently with a truck available the same or next day, ensuring supply continuity and supporting their growth in the national market.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of thermal equipment for industry and HVAC, based in the Lyon region; frequent shipments to nationwide dealer and installer networks in France.

Volume & seasonality

An average of 22 shipments per month, with peaks during March–July (+18%)

Units & packaging

Custom goods 240x160x140 cm, secured with lashing straps and corner protectors, total shipment weight between 1,200 and 4,500 kg.

Delivery constraints

Narrow delivery windows (8 a.m.–12 p.m. and 1 p.m.–5 p.m.), tail lift, secure parking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via DONE Space platform, 98.3% of shipments delivered on time, transport cost reduction by over 17%
25
 h
Rennes→Montauban transit time
100
 €
Example job price (Premium)
182
Number of transports in 2025
98.3%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rennes
Montauban
8x palette EU, 120x80 cm, 5 100 kg
Porteur
25
 h
100
 €
Rennes
Arras
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
24
 h
578
 €
Rennes
Besancon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
493
 €
Rennes
Reims
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
344
 €
Rennes
Getafe
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
19
 h
1161
 €
Rennes
Zwolle
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
512
 €
Montauban
Arras
Besancon
Reims
Getafe
Zwolle
Rennes

Before/after (last 6 months)

-0,1
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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