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Secure and Ensure Reliability of B2B Robotic Deliveries for E-commerce Logistics.
CASE STUDY

Secure and Ensure Reliability of B2B Robotic Deliveries for E-commerce Logistics.

An innovative player in logistics robotics, specializing in automated management of click & collect flows, this manufacturer needed to guarantee speed and security in shipping complex systems to distributor partners across Europe. DONE Deliveries addressed the dual challenge of reliability and risk control through strict carrier verification and an undamaged delivery rate of 99.97%, crucial for sensitive and high-value equipment.
DONE Deliveries. Europe’s top logistics company for businesses.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of robotic solutions for last-mile logistics; main site in Nouvelle-Aquitaine; deliveries to distributors and e-commerce retailers in France, Germany, Spain, Belgium, and Italy.

Volume & seasonality

Average of 15 shipments per month with peaks during September-November period (+27%)

Units & packaging

Custom goods 270x160x150 cm secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 4,500 kg.

Delivery constraints

Fixed delivery hours, tailgate, rapid POD.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the done space platform, transport cost reduction of over 19%
24
 h
Bordeaux→Paris transit time
710
 €
Example job price (Premium)
96
Number of transports in 2025
98.5%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bordeaux
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
24
 h
710
 €
Bordeaux
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
583
 €
Bordeaux
Bourges
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
10
 h
671
 €
Bordeaux
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN
15
 h
410
 €
Bordeaux
Turin
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
15
 h
901
 €
Bordeaux
Tilburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
18
 h
545
 €
Paris
Le Mans
Bourges
Nancy
Turin
Tilburg
Bordeaux

Before/after (last 6 months)

-0,17
Cost per shipment
-2h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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