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Securing trendy goods distribution for a fashion e-commerce player.
CASE STUDY

Securing trendy goods distribution for a fashion e-commerce player.

A marketplace specializing in fashion and home décor, renewing its offering daily, relies on a rigorously selected transporter network to guarantee the quality and security of its B2B deliveries. The main challenge was protecting fragile, high-value products during regular flows to stores and partners across Europe. Thanks to a five-step verification process and a damage-free delivery rate of 99.97%, the distribution gained reliability, reinforcing the network development of partners in the fashion sector.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Fashion and home e-commerce marketplace; core activity in Île-de-France; B2B distribution to merchants and retailers in Western Europe.

Volume & seasonality

Average of 25 shipments per month, with peaks during April–July period (+23%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, securing straps and anti-slip mats, total shipment weight 1,000–2,800 kg.

Delivery constraints

Fixed loading hours, loading assistance, rapid proof of delivery.

Targets

Reduce transit time by more than 4 hours, enable transport visibility

Objectives

Average transit time faster by 4–5 hours, transport tracking and email notifications via the Done Space platform, transport cost reduction over 11%
14
 h
Aix-en-Provence→Le Mans transit time
726
 €
Example job price (Premium)
84
Number of shipments in 2025
99.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-en-Provence
Le Mans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
14
 h
726
 €
Aix-en-Provence
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN
29
 h
100
 €
Aix-en-Provence
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
649
 €
Aix-en-Provence
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
426
 €
Aix-en-Provence
Magdeburg
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
49
 h
1788
 €
Aix-en-Provence
Hamburg
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
24
 h
544
 €
Le Mans
Cholet
Orleans
Nantes
Magdeburg
Hamburg
Aix-en-Provence

Before/after (last 6 months)

-0,14
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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