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Secure the distribution of technical equipment with 24/7 tracking and control for B2B e-commerce.
CASE STUDY

Secure the distribution of technical equipment with 24/7 tracking and control for B2B e-commerce.

Active in the distribution of electrical material and solutions for the home, this online DIY specialist faced the challenge of punctual multi-regional deliveries, requiring complete visibility on flows and a guarantee for meeting time slots. Thanks to comprehensive support and continuous Track & Trace supervision, the transport provider implemented real-time monitoring, document checks, and proactive alerts, ensuring reliable shipments to France and its neighboring markets, while reducing delays and disputes.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of equipment and materials for home and electricity; headquartered in Haute-Savoie; B2B e-commerce deliveries to France and Belgium.

Volume & seasonality

An average of 8 shipments per month with peaks during April-June (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and non-slip mats, total weight per shipment between 800 and 3,500 kg.

Delivery constraints

Same-day pickup, unloading assistance, secured parking lots.

Targets

Reduced transit time by more than 2h, trucks available on demand

Objectives

Faster average transit by 4-11h, average truck availability at 99.61% of orders, transport cost reduction over 8%
13
 h
Annecy→Cholet transit time
827
 €
Example job price (Premium)
111
Number of shipments in 2025
99.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Annecy
Cholet
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
827
 €
Annecy
Poitiers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
50
 €
Annecy
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
447
 €
Annecy
Angers
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
748
 €
Annecy
Zaragoza
8x palette EU, 120x80 cm, 5 100 kg
Porteur
31
 h
1747
 €
Annecy
Leverkusen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
14
 h
798
 €
Cholet
Poitiers
Nantes
Angers
Zaragoza
Leverkusen
Annecy

Before/after (last 6 months)

-0,22
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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