Active in the distribution of electrical material and solutions for the home, this online DIY specialist faced the challenge of punctual multi-regional deliveries, requiring complete visibility on flows and a guarantee for meeting time slots. Thanks to comprehensive support and continuous Track & Trace supervision, the transport provider implemented real-time monitoring, document checks, and proactive alerts, ensuring reliable shipments to France and its neighboring markets, while reducing delays and disputes.

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Distributor of equipment and materials for home and electricity; headquartered in Haute-Savoie; B2B e-commerce deliveries to France and Belgium.
An average of 8 shipments per month with peaks during April-June (+20%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and non-slip mats, total weight per shipment between 800 and 3,500 kg.
Same-day pickup, unloading assistance, secured parking lots.
Reduced transit time by more than 2h, trucks available on demand
Faster average transit by 4-11h, average truck availability at 99.61% of orders, transport cost reduction over 8%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Annecy → Cholet | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 13 h | 827 € |
Annecy → Poitiers | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 11 h | 50 € |
Annecy → Nantes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 13 h | 447 € |
Annecy → Angers | 5x palette EU, 120x80 cm, 900 kg | VAN | 12 h | 748 € |
Annecy → Zaragoza | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 31 h | 1747 € |
Annecy → Leverkusen | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 14 h | 798 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to reach a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a rate of 99.2% on-time loading and 98.7% on-time delivery. In the event of a significant delay due to our fault, the freight can be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assignment of an internal DONE score. This enables us to reach a 99.95% damage-free delivery rate.
You benefit from full tracking via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each step to anticipate problems and keep you informed.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)