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Secure and Supervised Deliveries for Decoration Products and Fireplaces in B2B.
CASE STUDY

Secure and Supervised Deliveries for Decoration Products and Fireplaces in B2B.

A French player in decoration and fireplace solutions was seeking reliable logistics to distribute fragile goods, especially during seasonal activity peaks. Facing challenges in real-time tracking, product security, and meeting precise delivery time slots to specialty stores or installers, our transport team set up 24/7 tracking and continuous supervision. Thanks to this system, punctuality and shipment integrity were ensured in France and neighboring countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in decoration solutions, fireplaces, and barbecues; main site in Hauts-de-France; B2B deliveries to retailers and installers in France, Belgium, and Luxembourg.

Volume & seasonality

Average of 18 shipments per month with peaks during October-December period (+21%)

Units & packaging

Custom goods 250x150x120 cm secured with lashing straps and corner protectors, average shipment weight 2,200 kg.

Delivery constraints

Fixed loading times, unloading assistance, GPS tracking.

Targets

Transit time reduced by more than 4 hours, immediate access to POD/CMR

Objectives

Average transit 4–12 hours faster, all documents available on the DONE Space platform, transport cost reduced by more than 20%
7
 h
Tourcoing→Caen transit time
613
 €
Example job price (Premium)
178
Number of transports in 2025
99.34%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tourcoing
Caen
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
613
 €
Tourcoing
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
637
 €
Tourcoing
Besancon
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
24
 h
728
 €
Tourcoing
Rodez
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
15
 h
532
 €
Tourcoing
Bremen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
10
 h
577
 €
Tourcoing
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
19
 h
1305
 €
Caen
Mulhouse
Besancon
Rodez
Bremen
Piacenza
Tourcoing

Before/after (last 6 months)

-0,16
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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