Wine producer based in France, operating across several renowned regions, faced with the need to regularly ship pallets of bottles to distributors and importers across Europe. The requirements focused on on-time deliveries and real-time visibility, essential to maintain the supply chain and stay competitive during seasonal launches. Thanks to proactive 24/7 management, live tracking, and a money-back guarantee in case of delays, distribution gained reliability and performance across France, Belgium, and Germany.

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Multi-region wine producer based in Burgundy; B2B deliveries to distribution networks in France, Belgium, and Germany.
Average of 23 shipments per month with peaks during May-August period (+18%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.
Same-day delivery, loading assistance, prior phone call mandatory for delivery.
Transit time reduction by over 2h, eliminate delays
Average transit 4-6h faster, 98.63% on-time deliveries, transport cost savings over 8%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Mâcon → Le Mans | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 11 h | 1271 € |
Mâcon → Vannes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 12 h | 50 € |
Mâcon → Montauban | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 9 h | 472 € |
Mâcon → Tourcoing | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 11 h | 658 € |
Mâcon → Barcelona | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 12 h | 587 € |
Mâcon → Tilburg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 13 h | 757 € |
Every shipment is monitored 24/7 by our Track & Trace department. We reach a 99.2% on-time loading rate and 98.7% on-time delivery rate. If a significant delay is caused by us, freight charges can be reimbursed up to 100%.
If we cannot provide a vehicle as agreed, you receive €500 compensation. In case of a major delay caused by DONE Deliveries, our punctuality guarantee applies, including possible full reimbursement of transport costs.
You benefit from full monitoring via DONE Space: real-time tracking map, automatic status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each step to anticipate issues and keep you informed.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit up to €300,000 per incident. For high-value goods, it is possible to add, at booking, an 'all risks' Cargo insurance covering nearly the entire value of the goods.
European countries
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Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)